Support Services
Professionally Supported Open Source delivers the freedom of Open Source with the reliability of commerically licensed products. As the designer and developer of the Active Resource Manager, ABN is the logical choice for providing support services for your implementation. We offer the following support options.

• Premium Support Subscription
  Premium customers enjoy telephone and email support, access to our case management system, problem alerts and case escalation based upon severity. Subscription customers gain immediate access to the latest software including the latest problem fixes. Software is always distributed to subscription customers as packages. Subscription customers can also choose to use and be supported on other OS platforms such as Solaris 10 or Debian.
• Support Subscription
  Subscription customers enjoy email support, access to our case management system, problem alerts and case escalation based upon severity. Subscription customers gain immediate access to the latest software including the latest problem fixes. Software is always distributed to subscription customers as packages. Subscription customers can also choose to use and be supported on other OS platforms such as Solaris 10 or Debian.
• Per Case Support
  Active Broadband Networks offers per-case support on an as avaiable basis.